Browse our frequently asked questions below to learn more about our designer swimwear and accessories. From shipping to product care, we assembled the most common questions we receive from customers and retailers.
How do I wash my suit?
Rinse your swimsuit in cool water immediately following swimming in salt or chlorinated water. Hand wash your suit with a mild soap to prolong its life – do not wash in the washing machine. Wash newer suits by themselves until all excess dye washes out – bleeding of the dye is normal and will stop after a few washes.
How does shipping work?
Orders will be processed and shipped during the regular business days, Monday through Friday. Orders placed on the weekends or holidays will be processed and shipped the following business day.
We use USPS to ship all packages at a flat fee of $6.00. USPS Ground – You will receive your order an average of 5 to 7 business days after shipment if your order is placed before 10 AM PST Monday through Friday. The first full day after the order is shipped out counts as the first day. Ground delivery applies to in-stock items only. Ground delivery not available in some areas.
The item I am looking for is out of stock. What can I do?
Some of our styles/colors are more popular and sell out faster. We will make sure to update our stock regularly for your convenience. You can also E-mail us with the style and color you are interested in and we can check if we still have it in stock.
